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, , , . - -, , , , , , , , , , — ( , , ). , 75% - , . - , , — - .
, . , , . (Data Center Automation, DCA), , -, - -, - .. Forrester, DCA .
DCA
Enterprise Management Associates (EMA) . Forrester, , , DCA « , , -». — -, ITSM, -.
- DCA. , , , - . - ( , , ) - . DCA — ITILv3. Forrester, , « DCA , , -, - ».
EMA , - (provisioning), , , , /, .. DCA , , , , Forrester, , :
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(discovery) -;
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(change and configuration management, CMM);
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- (IT process automation, ITPA);
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-, : , , , . - - . DCA , - , -, - , , . , CMDB, .
- - , , , - -. CMDB -. — - -. CMM , -, , .
, - , , , , , . — - — , . ITPA Forrester , . - . ITPA -, . ITPA , -: , , , c ..
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DCA, , . IDC, - , - - (. 1).
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, , , -, . DCA -. ITPA, , « » , . ITPA, , Opsware, Optinuity, Opalis Software, NetIQ, RealOps Enigmatic, : Opsware HP, RealOps BMC Software, Opalis CA. : , Gartner , ITPA .
ITPA . , -, , , , . -, , , . ITSM, , , . - -, ( EMA, ITPA 77% - ) .
, ITPA - , . -, , . ITPA, , Forrester, , , , . , ITPA .
ITPA -, -. :
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(workflow) , -;
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ITPA «run book automation». run book , . ITSM — - - - , - . , . ITPA ITSM .
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- - - . , DCA, Forrester 2008 , « » — HP, BMC, IBM CA. DCA, BladeLogic, 2008 BMC.
- HP
Data Center Automation Center HP DCA Forrester. 2007 Business Service Automation (BSA). , «», BSA , - -, ITSM. HP, Data Center Automation Center Client Automation Center, BSA, - . Universal CMDB (.2).
DCA HP Opsware, , , ITPA ( Opsware iConclude, ). Data Center Automation Center (Discovery and Dependency Mapping), , (HP Network Automation, HP Server Automation, HP Storage Automation, HP Storage Essentials) , , , , , ( HP Live Network) . , Operations Orchestration. HP Service Automation Visualizer, — HP Service Automation Reporter.
DCA - , , HP HP. HP Forrester, IDC. HP Data Center Automation Center DCA- . , Operations Orchestration «» HP - (Operations Center, Network Node Manager, Business Availability Center), ITSM (Service Manager). , - HP Service Center Operations Orchestration , Data Center Automation Center, Universal CMDB . Business Availability Center. Operations Orchestration , Service Manager Universal CMDB .
- BMC
HP, BMC Software «» - , . : BMC Service Automation , HP Business Service Automation 2007 . -. HP Opsware, BMC — RealOps, ITPA. , Forrester, BMC -. BMC Service Automation ( Marimba) ( Emprisa). Atrium.
, EMA, BMC Service Automation , , , Marimba, . BladeLogic, DCA Forrester, Windows, Unix Linux , . BMC Service Automation BladeLogic Operations Manager BladeLogic Application Release Manager , , , , , , , , .
- BMC Run Book Automation (RBA) ITPA, , - (. 3). , - BPEL, - , . , BMC RBA (, ), , , « » « CMDB».
, - BMC RBA, , , Web- . : , Web-, , - CMDB. RBA VMware , BMC BladeLogic , BMC Patrol Atrium CMDB. BMC RBA .
« »
IBM (Autonomic Computing) , . , , «» , , , IBM , . HP BMC DCA, IBM, «» , . Tivoli. IBM , 2008 Pulse.
DCA IBM — Tivoli Provisioning Manager (TPM), Tivoli Intelligent Orchestrator (TIO), Tivoli Application Dependancy Discovery Manager (TADDM), , , Tivoli Change and Configuration Management Database (MDB). - , CCMDB.
IBM TPM TIO, , (SAN) (NAS) . TPM , , TIO, TPM, . TIO , - - , , , , . -, .
2007 CA DCA Forrester, , CA . DCA-, HP BMC. EMA ITPA. CA , EMA , - , . CA , 2008 OEM- ITPA, Opalis. CA - IT Process Manager, Opalis.
CA CMDB -, , , , , , (, , ).
IT Process Manager -, - -. , . — — « » (Integration Pack), , , Service Desk, , , , . Opalis IT Process Manager CA, , HP, Microsoft, IBM, BMC, Symantec, VMware, EMC, NetIQ.
. 2. HP Business Service Automation
. 3. BMC Run Book Automation
Service Desk http://www.osp.ru/os/2006/10/3910047
http://www.osp.ru/os/2003/02/182622
http://www.osp.ru/os/2005/01/185185
ITPA
- , ITPA . , ITPA, . EMA, , .
2007 , ITPA, . Forrester Aegis NetIQ, . Aegis , , . Optinuity - Oasis, , . Opalis Integration Server, ITPA - .








